During the app update (ver 6.6.x), you may face the issue of resources not getting downloaded onto the device. 

This may be happening if the device belongs to a school district which is blocking the update on the network. This may be resolved by contacting the school's Network administrator to allow the update to go through. 

What you may experience during the update (if it is being blocked):

There seems to be no progress on the downloads. Even after tapping "download resources again," it may keep spinning and nothing happens (progress remains at 0%). The images in the background may keep moving but nothing seems to be downloading, despite running the latest version of iOS and having sufficient memory available.

Screenshot: Issue faced during the update

If you are still facing issues with the update, please write to us at support@avazapp.com and we're always here to help!